Growth and Scale include a private setup session with Josh, a check-in during your first month, priority email support, monthly live group Q&A with Josh, and a direct channel for product feedback. Scale also includes hands-on team training with Josh, plus one private workflow review each quarter.
Founder support and sessions are provided per account for your team. Unlimited team members does not include separate private setup sessions or individual coaching for every member.
Priority means your support requests are handled ahead of standard requests; it is not instant or 24/7 support. Josh personally handles priority support at launch. As the support team grows, priority support continues with that team. One 25-minute private setup session is included during your Growth or Scale trial, shared across your account. Your first-month check-in, priority support, group Q&A, and product feedback access begin after your first payment. Scale team training and quarterly reviews also begin after your first payment. Ongoing benefits require an active eligible paid plan.
Feedback helps shape the product. It does not include a commitment to build every requested feature or provide custom development. Starter includes the sales workspace, guided resources, and standard email support. Onboarding Studio is included with Growth and Scale.